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No Surprises Act Notice

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers must provide clients who do not have insurance or who are not using insurance an estimate of expected charges for medical and mental health services. You have the right to receive a Good Faith Estimate for the total expected cost of counseling services. You may ask your provider for a Good Faith Estimate before scheduling services. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Keep a copy of your Good Faith Estimate for your records.

For questions or more information about your rights under the No Surprises Act, visit cms.gov/nosurprises.

NOTICE OF COMPLAINT PROCESS

The Texas Behavioral Health Executive Council (BHEC) investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint. The Texas BHEC website is www.bhec.texas.gov. You may also call 1-800-821-3205 for more information. This notice is provided in accordance with Rule 884.31 of the Texas Behavioral Health Executive Council located in the George H.W. Bush State Office Building at the following address:
1801 Congress Ave., Ste. 7.300, Austin, Texas 78701.